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track my ZEB package – ZEB multi-brand fashion retailer

track my ZEB package – A zest for fashion and top brands through Zeb

track my ZEB package – A zest for fashion and top brands through Zeb

How to track my Zeb package?

Zeb is a Belgian multi-brand fashion chain with retail points throughout Belgium and an online store. Founded in 1992 and represented by Luc Van Mol, Zeb showcases over 70 brands and provides professional advice, all at the best price. You will also enjoy an excellent shopping experience. The stores feature beautiful layouts and extensive parking spaces. You will also find the best of iconic brands while shopping at Zeb. With each season comes new collections from creative collaborations with inspiring personalities at ZEB. Orders can be placed anytime, 24/7.

Approaches to track your Zeb package

Shipping progress of my Zeb package?

How do I reach Zeb customer service?

How can I tract my Zeb package?

How do I keep tabs on my Zeb order?

If you wish to monitor the shipment of your packages and find out the delivery date of your order, we are available to assist you 24/7 [independent service from the brand – Tracking number is required to use our service – An order number is not sufficient]. Dial:

Package tracking is available when you place an order on There are no charges for deliveries in Belgium. You can also view it in the “Order Overview” via your “Account”. You will be notified by email of each stage, from the order confirmation until you have the package in your hands. Every item is also meticulously checked for any manufacturing defects before dispatch.

For more information on package tracking, feel free to connect with a Zeb customer advisor. The telephone service is accessible from Monday to Sunday around the clock, and the chat service operates from Monday to Friday from 09h to 21h.

How to reach Zeb customer service?

Should you wish to speak to Zeb’s customer service by phone, dial 02/568 11 85. Call charges may vary depending on the network. Alternatively, you can interact directly with a customer advisor via their Live Chat service. To initiate the discussion, click on the « Chat » bubble located in the middle-right side of the page.

If you prefer to communicate with customer service via email, you have the option to fill out the contact form online, or send an email directly to

Prior to contacting customer service, you might find the answers to your inquiries by visiting the Frequently Asked Questions page on the website at the following link:

For those seeking to get in touch with the head office, correspondence can be sent to the following address:

Fraluc S.A. (ZEB)

Brusselsesteenweg 185,

1785 Merchtem,


Follow Zeb’s latest news on social media platforms as well.


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