Contacter le service après-vente DREAMLAND

call service


DREAMLAND is a subsidiary of the COLRUYT group and is a Belgian toy store chain.

It was established in 1956 by the De Backer family with the opening of a neighborhood supermarket. In 1987, LIMA stores were renamed Droomland. It was from 2002 that all stores acquired by COLRUYT in 1994 were renamed DREAMLAND. There are 48 DREAMLAND stores in Belgium. At DREAMLAND, you can find a wide selection of outdoor games, toys, school supplies, multimedia, garden furniture, video games, children’s bedrooms, books, and more.

  • Contact DREAMLAND’s customer service by phone, contact form, or postal mail
  • How to make a purchase at DREAMLAND
  • How does the delivery process work

How to reach DREAMLAND’s customer service?

  • Phone
  • Live chat
  • Contact form
  • Mail

The DREAMLAND customer service can be reached for your general inquiries, for information about a product, current promotions, warranty, a store, an order, a reservation…

You can contact DREAMLAND customer service in writing via the contact form, through live chat (bottom right on the « Need help » button) available from Monday to Friday between 10AM and 5PM, on Saturday between 10AM and 1PM, or by mail at the address:


Customer Service

Edingensesteenweg 196,

1500 HAL

You can also contact DREAMLAND customer service by phone at:

02 363 56 56

Monday to Friday between 9AM and 5PM, on Saturday between 10AM and 1PM.

To contact the after-sales service of DREAMLAND, you will need to contact the after-sales service directly using the contact form.

How to place an order at DREAMLAND?

Do you want to place an order at DREAMLAND for home delivery or Click&Collect? You will need to place your order directly online on the DREAMLAND website.

If you want to pick up your order in an OKAY or COLRUYT store, you can place your order by phone.

How does the delivery work at DREAMLAND?

DREAMLAND offers 3 types of delivery:

(Price as of 03/05/23, subject to change)

  • Home delivery:

For small items less than 1.5m and weighing less than 30kg, the shipping fee is 5.99€, and delivery is done by post.

For larger items, the shipping fee is 35€, and delivery is done by DreamLand or by the supplier.

  • Delivery to a Colruyt or Okay pick-up point, the price is 2.99€.
  • Click&Collect: pick up is free.

The expected delivery date is indicated to you when you confirm your order.

DREAMLAND on social media






Laisser un commentaire

Votre adresse e-mail ne sera pas publiée. Les champs obligatoires sont indiqués avec *