Vous cherchez à contacter Unigro ?

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Unigro SA, founded in 1948, is affiliated with the 3 Suisses International group. Today, it is a leading name in the field of online sales (furniture, appliances, body care, video games, etc.). The Belgian firm is also renowned for its exceptional customer service. In addition to this, it offers payment solutions suitable for all budgets and an efficient delivery system. To find out more, here’s how to contact their customer service.

How to contact Unigro by phone?

If you want to place your order or inquire about the availability of items and their delivery, you can contact customer service at 070/23 23 00 (0,30 €/min). They are available from Monday to Friday from 9 am to 6 pm and on Saturday from 9 am to 12:30 pm.

If you need information about the installation, warranty, or operation of the purchased item, a team of technicians is available from Monday to Friday from 8 am to 7 pm and on Saturday from 9 am to 5 pm at 03/760 59 97. You can contact the after-sales service at this phone number (local rate).

To discover current offers, receive exclusive discounts, unique promotions, or gifts, sign up for the Unigro newsletter. For example, you may receive a 10 euro discount or a free gift with your order.

How to contact Unigro online?

If you want to order your items with peace of mind, check their availability, or track your orders, and benefit from exceptional advantages or technical advice for your online purchases, customer service is available 24/7 through the website.

How to contact Unigro by email?

If you want answers to questions about assembly, use of your item, or warranty, or information about your payment, returns, or repairs, send your email to serv.clients@unigro.be.

How to contact Unigro by mail?

As it is a distance selling, you have the right to withdraw within a certain period. Unigro provides a withdrawal form. After completing it, send it to the Unigro head office at:

Prins Boudewijnlaan 65,

9100 Sint-Niklaas

If you want to file a complaint regarding your credit contract, send it to S.A. Saint Brice or to their head office address.

How to contact Unigro via social media?

If you want to learn more about promotional offers, as well as services and products, follow all the latest news from Unigro on Facebook. The account is accessible from Monday to Friday from 9 am to 6 pm.

How does delivery work at Unigro?

Unigro specifies the delivery time for each of its items. Generally, the delivery time is between 2 and 3 business days. Do you want faster delivery? You can receive your order within 24 hours. To do this, place your order before 12 pm. Then, send a copy of your ID to the email address cid@unigro.be or by fax to the number 03/760 56 57. Specify in the email subject that it is for a 24-hour delivery.

Once the delivery date is set, you will receive an email and then an SMS from Unigro. The date and time of delivery will be specified. If this date does not suit you, to reschedule, call 03/760 57 97 or send an email to planning@unigro.be.

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