An international market founded in 2014, Back Market is a trustworthy platform for your product orders. It collaborates with reconditioning factories aiming to alter consumer perceptions. Indeed, Back Market showcases reconditioned products, devices restored by experts with the aim of preserving the environment.
Do you wish to learn more about product reconditioning at Back Market? Do you want to resell, repair, or order products? Find below the various ways to contact the customer service.
How to contact Back Market customer service by phone?
If you want to contact Back Market regarding the mainstream of reconditioned products, customer service can be reached at +33 1 70 77 24 93.
How to contact Back Market via email?
You can also communicate with Back Market in writing. In this case, please contact the customer service by sending your message to bonjour@backmarket.frmailto:bonjour@backmarket.fr.
How to contact Back Market by mail?
Please send a registered letter with acknowledgment of receipt to the following postal address:
Back Market
199 Rue Championnet
75018 Paris France
However, the simplest way to get quick answers is to fill and send the contact form.
How to contact the Back Market customer service via a Back Market account?
Do you want a refund? Do you want to make repairs or cancel your order? To contact customer service at Back Market in Belgium, you need to have a Back Market account. To do this, simply go to the company’s official website and follow the steps. By having an account, you can benefit from services and ask several questions.
How to contact Back Market on social networks?
You can contact Back Market via social networks. You have the choice between Facebook, Twitter, LinkedIn, or Instagram.
You can try to contact a Back Market customer service representative on these social networks, but you can also follow the brand’s news.
How does the warranty and claims work at Back Market?
On the official Back Market website, the Contractual Guarantee is valid for 12 months from the delivery date. It applies to all products purchased from the store.
How does delivery work at Back Market?
Currently, Back Market provides delivery services in nine European countries, namely France, Germany, the United Kingdom, Austria, Finland, Spain, the Netherlands. This supermarket also delivers to the United States.
The delivery time and costs are determined based on the geographical area and the size of the products. In all cases, it is advisable to track your package. Likewise, you can choose the delivery method that suits you: express or standard. However, Back Market does not deliver to the French overseas departments and territories.