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track my package OPTICAL CENTER – a French company specializing in optics and hearing

track my package OPTICAL CENTER: OPTICAL CENTER has been retailing optical and auditory equipment since 1991. Laurent Levy has been at the helm of the company for over two decades, employing his distinct managerial approach to expand the business, notably the “7 keys to success”. Each optician and seller at the firm is committed to ensuring the satisfaction of every customer.

In addition, the brand operates over 100 stores in the Ile-de-France region. With seasoned professionals, they offer the market’s most suitable and affordable deals. Additionally, the brand has a website for purchasing prescription glasses, sunglasses, or contact lenses. Including other European nations, Israel, and Canada, they have over 500 stores globally. Therefore, to select your ideal pair of glasses, promptly visit their official website.

  • How can I track my order from OPTICAL CENTER?
  • I want to know more about the status of my OPTICAL CENTER package
  • What are the ways to track my OPTICAL CENTER package?
  • How to get in touch with OPTICAL CENTER’s customer service?

How to follow my order and track my package from OPTICAL CENTER

Are you eager to monitor the progress of your packages and find out your order’s delivery date? We can assist around the clock, seven days a week [service independent of the brand – utilization of our service requires a package tracking number – an order number is insufficient]. Call:

Initially, you are immediately provided with a reference number for your orders. An email will be sent to you at that point as well. Subsequently, you can monitor the progress under the “my orders” section in your personal space on the website.

Moreover, there are three different statuses available: awaiting validation, processed, and dispatched. For in-stock goods, orders will arrive within 72H after verification in France. However, for deliveries to other countries, it may take between 6 to 10 days.

The company works with two distinct courier services: Colissimo and DPD. Therefore, you can track your order using its reference number. Simply reach out to the chosen delivery service during the ordering process.

How to reach OPTICAL CENTER customer support by phone or email

Before reaching out to customer support, it’s advisable to consult the frequently asked questions page. If your concerns aren’t addressed there, their advisors can be reached at 033 (0)1 44 40 15 95. They are available to respond from 9 am to 5 pm. Furthermore, the online chat remains active until 6 pm.

Moreover, for email correspondence, you can write directly to An online form is also accessible on their site for any additional grievances.

Otherwise, postal complaints should be directed to:
Consumer Affairs
Optical Center
74 – 76 rue Laugier
75017 Paris

How to connect with OPTICAL CENTER on social media

Lastly, you can utilize the brand’s social media platforms to converse with a customer service representative:

Facebook :

Twitter :

Instagram :

YouTube :

Pinterest :

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