- Need guidance on using the SHEIN app?
- How to contact SHEIN support to report an issue with the app?
- Can SHEIN be contacted through social media?
The information shared on this page will help you get quick answers to these questions.
Downloading the SHEIN Application
SHEIN is a Chinese brand specialized in the production and sale of trendy clothing. It offers a wide variety of affordable items for women, men, and children. All clothes are manufactured in China but the brand provides its services in over 150 countries worldwide. To be closer to customers, the brand has just opened a store in Belgium. To facilitate access to products, the company also has a mobile application. With this, customers can easily order an item from their smartphone. To download the application, go to the AppStore and Google Play and type « Shein-Women’s Fashion Private Sale » in the search bar. It is compatible with devices using the iOS and Android systems.
Ordering an Item via the SHEIN Application
To order an item, you need to log into the application. The product catalogs are easy to view. Moreover, all the items offered are categorized. There is a wide choice of models and sizes from SS to 4XL (52eu). If you are interested in a garment or accessory, just click on it and add the item to your cart. If you are not yet decided, you can search online by entering the type of product you are looking for.
Tracking an Order on the SHEIN Application
Log in to your customer account to track your order. Once logged in, click on the « My Orders » menu and you can access your purchase history and their status. Then click on « Details »: if your order has a « Shipped » status, click on « Track ». This way, you can get an overview of the progress of your package since its shipment. Alternatively, parcel tracking can also be done online on this page. The delivery time for orders largely depends on your country. In Belgium, there are many warehouses, notably in Tubize. Thus, it is possible to receive the package in a few days. Generally, the average delivery time varies between 2 days to 3 weeks.