Contacter le service client CARREFOUR

call service


CARREFOUR is a retail brand established in 1959 by Marcel Fournier, Jacques Defforey, and Denis Defforey. The CARREFOUR brand is present in South America, Asia, and Europe.

In addition to its stores (hypermarket, supermarket, city, contact, express, market…), CARREFOUR also offers online sales of food and non-food products.

  • Contact the CARREFOUR customer support by phone, contact form, or postal mail
  • How to make a purchase at CARREFOUR

How to contact CARREFOUR customer support?

  • Phone
  • Whatsapp
  • Contact form
  • Email
  • Mail

Need to reach the customer service at CARREFOUR? A customer service agent is available for all your information requests regarding your orders, returns, delivery…

To contact a representative in writing, you can use:

  • The contact form
  • The email address
  • Whatsapp at +32 476 75 42 95
  • By mail to:

Carrefour Belgium N.V

The Corporate Village

Beyreuth Building

Da Vincilaan 3

Bus 3


Or by phone at 04 289 96 82.

How to shop at CARREFOUR?

Want to do your food and non-food shopping on the CAREFFOUR website? First, you need to choose your preferred delivery method. Depending on the city you live in, you have several delivery options available:

  • Home delivery
  • Store pick-up
  • ShipTo delivery

Once logged into your account, you can choose your items and add them to the cart.

Finished shopping? Go to your cart, proceed to payment, and complete the order.

How to make a return at CARREFOUR?

For non-food items ordered online, you have 14 days to retract and return your item.

Food products cannot be returned.

For any requests, you should contact the customer service using your preferred method.

How to get a refund for a product at CARREFOUR?

To obtain a refund for an item purchased at CARREFOUR, you need to return your item. To know the return and refund conditions, please contact the customer service using your preferred contact method.

CARREFOUR on social media



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