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  • Are you interested in the availability of a product on 
  • When can the customer service of this flash sales site be reached? 
  • Is present and reachable on social networks? 
  • Preferred channel to contact this flash sales platform? 

Find out in the following lines what you need to know about this e-commerce site, as well as the contact details to remember to reach the platform’s customer support. presentation


This Belgian flash sales platform was created in 2008. It stands out from other e-commerce sites with its concept of offering exceptional promotions for a very limited time. Members can find a range of products, travels, and experiences at exceptional prices on the platform. The concept has seen real success. The company’s annual turnover is €24 million, with one-third coming from Belgium. It should be noted that this flash sales site is active in several European countries: the Netherlands, France, Germany, Spain, Italy, Austria, Poland, the United Kingdom, and Ireland. 

Some contact details for reaching this platform:

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Need information, advice on choosing a product, tracking your package, or making a complaint? What do you want to contact the customer service of this platform for? 

If it’s just for information, we recommend checking their website. You’ll find lots of useful information online. Moreover, on the help page, you can access many: order, delivery, return, payment…

However, note that the information published on the site is general. So, if you want a personalized and more detailed response, it is advisable to directly contact the responsible parties. For this, there are several contact methods available to you:

The first option you can choose is to send an email through the form available at the bottom of the help page of the website. Simply fill in certain fields with your personal information (name, surname, phone number, email address, etc.) and write your message in a detailed and clear manner.

Additionally, if you want a quick response, a phone call is the preferred contact method. You can get phone support from Monday to Saturday from 9 a.m. to 12 p.m. Simply dial +32 2 880 00 51. To effectively process your request, remember to have your order code at hand. Is the phone line busy or out of service? Or do you want to send a supporting document for your request? In these cases, you can send your request via email:

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