Comment contacter le service client de la FNAC ?

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  • How can you reach FNAC for any help or information?
  • Have you encountered a technical issue with a product purchased from FNAC?
  • Do you want to track an order?

It’s possible to get in touch with FNAC customer service for assistance.

Introduction to FNAC

Connect with FNAC

FNAC Belgium is a subsidiary of the French company FNAC Darty, specialized in the distribution of cultural and electronic products. It offers a wide range of products such as books, CDs, DVDs, video games, computers, tablets, mobile phones, cameras, and electronic accessories. FNAC also provides an online sales platform where customers can order and have their products delivered to their homes.

In addition to product sales, FNAC Belgium also offers services such as electronic equipment repair, audiovisual equipment rental, and the sale of tickets for cultural events.

Wide range of products offered by FNAC in the following categories:

Books: FNAC offers an extensive range of books in French and Dutch, including fiction books, essays, comics, manga, children’s books, travel guides, art and photography books, and much more.

Music: FNAC offers CDs, vinyl records, and digital music downloads in various styles.

Movies and series: FNAC offers a varied selection of movies on DVD and Blu-ray, as well as TV series, documentaries, concerts, and shows.

Video games: FNAC offers video games for PC, home consoles, and portable consoles, as well as gaming accessories, controllers, and headsets.

Computing and High-Tech: FNAC offers a complete range of laptops, desktop computers, tablets, smartphones, computer peripherals, printers and scanners, as well as cameras and electronic accessories.

Contact methods with FNAC

Contact details available to connect with FNAC

To get in touch with FNAC customer service, you have various options:

FNAC telephone:

You can call the FNAC customer support at the following number: +32 (0) 90 235 564. Advisors are available from Monday to Saturday from 10:00 am to 7:00 pm.

Contact FNAC via email:

You can send an email to the following address: serviceclients@fnac.be. You will receive a response as soon as possible.

Contact FNAC by mail:

Feel free to get in touch with the customer service department of the FNAC at the following location:

FNAC Belgium

Customer Service

Rue des Pierres, 8

1000 Brussels

Reach out to FNAC through their website:

You also have the option to contact the customer support of FNAC using the contact form available on their website at https://www.fr.fnac.be/. You can access the form by clicking on the « Help » tab located at the top of the homepage, then selecting « Contact Us. » You will then need to fill out the form with your details and your inquiry, and then click « Send. »

Connect with FNAC on social media:

  • Facebook: https://www.facebook.com/FnacBelgium
  • LinkedIn: https://www.linkedin.com/company/fnac-belgium/?originalSubdomain=be
  • Instagram: https://www.instagram.com/fnac_belgium/

Irrespective of the option you choose, make sure to provide as much information as possible regarding your inquiry so that the FNAC customer service can assist you effectively.

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