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Track My OCARAT Parcel – watches, rings, bracelets, necklaces, and diamonds at internet prices

Track my OCARAT parcel: OCARAT is an online retailer of jewelry and watches. It offers an extensive and always accessible online catalogue. They strive to provide the perfect piece of jewelry for any occasion without the need for an in-store visit. OCARAT also has specialized advisors in both jewelry and watchmaking to attend to your every requirement and purchase.

OCARAT boasts an inventory of over 30,000 different jewelry and watch designs on their platform. They are constantly in pursuit of new and exciting products to fulfill your desires. You also have the option to design a bespoke product, all at an exceptionally competitive price. OCARAT accepts a variety of payment methods and will ship your product wherever you may be.

  • How can I track my OCARAT order?
  • When will my OCARAT product be delivered?
  • What is the method for tracking my OCARAT item?
  • How do I contact OCARAT advisors?

How can I track my OCARAT order?

If you are looking to monitor the progress of your parcels and want to know the delivery date of your order, we can assist you around the clock, every day of the week [Assistance service independent from the brand – Our service requires a package tracking number – An order number is not enough]. Please dial:

Once your OCARAT order has been confirmed, you will be assigned a payment reference. An invoice will also be sent to you via email. To verify that your order is en route, you can follow its progress on this page. Simply enter your order reference into the provided field, along with your email address. The site will then display all the details of your order.

You can also view your order details through your client area. Navigate to the ‘my orders’ tab, then ‘details.’ The blue « order tracking » button will then reveal the status of your product.

However, your order may not appear immediately. Depending on the bank transaction time and stock availability, the tracking might only be visible 24 hours after confirmation is received. After this period, the parcel will be directly visible on the site. If it is still not available, you should then get in touch with OCARAT customer service.

How do I contact OCARAT’s customer service?

For any complaints or comments, OCARAT’s advisory team is at your service. The most frequently asked questions are already answered on their FAQ page.

Phone advisors are available Monday through Friday from 8:30 AM to 6:30 PM, and Saturday from 9 AM to 3 PM. You can reach them at 033 1 75 85 85 02. For email inquiries, they should be made through their online form.

For correspondence by email, it should be directed to:

75001 PARIS 1

The advisory teams are also delighted to respond to you on their social platforms:



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