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track my package at la CASA DEL HABANO – Premium Cigar Sales at the best prices – La Casa Del Habano

track my package at la CASA DEL HABANO: The inaugural Casa Del Habano was set up in 1990 in Cancun, Mexico. The objective was to establish a worldwide representation and appreciation of the highly sought-after Cuban cigars, while also celebrating Cuban heritage.

Cuban cigars have been prone to forgeries right from their inception. That’s one of the main reasons why the Habanos label encompasses all Cuban cigar brands. Habanos has selected a sole importer for each country. Thus, in 1995, Intertabak A.G. was established, serving as the exclusive authorized distributor at the Swiss level.

In March 2021, Mr. Jorge Pérez Martel was appointed the new director of the « La Casa Del Habano » franchise. The Cuban Ministry of Agriculture granted him this role, succeeding Mr. Nestor Valera Callaba who previously held the position.

  • Procedures to monitor your package atla Casa del Habano
  • The dispatch of my package atla Casa del Habano?
  • How can I track my package from la Casa del Habano?
  • How to reach customer service at la Casa del Habano?

How to track my package and order at LA CASA DEL HABANO?

If you wish to monitor the delivery of your packages and know when your order will arrive, we can assist you 24/7 [independent service from the brand – using our service requires having a package tracking number – an order number alone is not sufficient]. Call this number:

Any access, use, or order of one or more products on the website entails a full and unconditional acceptance of the buyer to the general terms and conditions of sale without any reservations. Items in stock are ready to be shipped. Expected delivery times for Switzerland: 2 to 3 business days, and for Europe: 5 to 10 business days.

Certain taxes or customs duties may be due when the package reaches its destination. These are the sole responsibility of the Buyer and under their accountability. La Casa Del Habano Nyon is not obliged to inform buyers about the applicable customs duties or other taxes.

To track your order, please enter your Order ID and click the « Track » button. This information was provided on your receipt and in the confirmation email you should have received. Deliveries are conducted by the courier to your specified address. Should you be absent, the buyer will receive a delivery notice from the courier and may request through the internet that their package be delivered the next day.

How to contact the customer service of LA CASA DEL HABANO?

Tracking a Decathlon package is a straightforward and swift process. To check the status of your package, just login to the brand’s website. Fill out the contact form by following the link You can ask any type of question and expect to receive precise answers.

Alternatively, you can connect with the customer service by calling +41 (0)79 104 19 98. The service operates Monday through Friday, from 8:45 am to 5:30 pm. If needed, you can send correspondence to Arol Delta Luxury Intercigar S.A. – La Casa Del Habano Nyon, Impasse Champ-Colin 6, CH-1260 Nyon (VD).

If the above contact methods are not suitable for you, please send your emails to

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