Overview
Planet Parfum is a Belgian perfume chain owned by APRIL and established in 1987, currently operating over 100 stores across Belgium.
The website of Planet Parfum, planetparfum.com, presents an extensive range of fragrances, beauty products, and cosmetics, featuring renowned brands like Chanel, Dior, Lancôme, Yves Saint Laurent, as well as more affordable brands such as Maybelline, L’Oréal Paris, and Nivea.
User-friendly, the website offers various functionalities such as brand, product type, or product name search, filters to refine the search, customer reviews, promotions and discounts, as well as free delivery for purchases over 20 €.
Planet Parfum also provides a loyalty program enabling customers to accumulate points with every purchase, later exchangeable for discounts or gifts.
- How can you contact the customer service of PLANETPARFUM.COM?
- How to make a purchase at PLANETPARFUM.COM?
- How to proceed with a return at PLANETPARFUM.COM?
Contacting PLANETPARFUM.COM’s Customer Service
- Correspondence
- Contact Form
- Phone
Are you looking to reach out to Planetparfum.com’s customer service for information regarding the products offered, delivery, checking product availability in-store, placing a return request, or with any other inquiries?
Planetparfum.com’s customer service can be reached through an online contact form, via email, or by phone. You can fill out the request callback form on the site or call the following number:
+32 2 420 39 38
You also have the option to contact Planetparfum.com’s customer service via mail, at the following address:
Owned by Distriplus S.A.
Route de Lennik 551
1070 Brussels
Belgium
Placing a Purchase at PLANETPARFUM.COM
Considering making a purchase at Planetparfum.com? You can proceed in two ways:
To make a purchase at Planetparfum.com, follow these simple steps to have a smooth shopping experience.
Firstly, visit the official website of Planetparfum.com. Browse through the product range and add desired items to your cart.
Then, once your selection is complete, click on the cart icon to proceed to your order. Carefully review the chosen items, sizes, and quantities.
After confirming your selection, click on the « Proceed to Checkout » button to initiate the payment process. You will be directed to a secure page where you need to input your delivery and payment information.
Choose the payment method that suits you best from the options provided.Follow the directions to complete the purchase.
Upon successful payment, you will receive an order confirmation via email. Be sure to verify all the particulars to ensure the accuracy of your acquisition.
If you prefer an in-store experience, locate the nearest Planetparfum.com retail outlet. Discover the products on-site and benefit from the advice of the staff to find the items that meet your requirements.
By following these easy steps, you can easily make a purchase at Planetparfum.com, whether online or in-store.
How to make a return at PLANETPARFUM.COM
To initiate a return at Planetparfum.com, follow these simple steps and ensure that you adhere to the process established by the brand.
Firstly, if you have items to return, visit the official Planetparfum.com website and log in to your account. Then, go to the « Return Management » section in your personal space.
Once in this section, select the item you wish to return and follow the instructions provided. Be sure to complete the return form by providing all the required information, such as the reason for the return and the details of the item.
After completing the form, Planetparfum.com will usually provide you with a pre-paid return label. Be sure to print and securely attach it to your package. This label will facilitate the return process and ensure that your package is properly routed to the Planetparfum.com return center.
Finally, drop off your package containing the items to be returned at a pick-up point or follow the specific instructions provided by Planetparfum.com for the return.
By carefully following these steps, you should be able to effectively and conveniently process your return at Planetparfum.com.