Comment contacter la GARE DE BRUXELLES-MIDI ?



The Brussels-Midi STATION is located in the Saint-Gilles commune of Brussels and is one of the three largest railway stations in Brussels.

It is the starting point for numerous international trains, including the Eurostar to London, the TGV INOUI to Paris, and the ICE to Frankfurt.

The first Brussels-Midi STATION was built in 1986. It was rebuilt in 1992 in a modern style with a glass and steel facade.

The Brussels-Midi station offers several services, including ticket sales counters, ticket vending machines, toilets, restaurants, and cafes. It also has a tourist information office.

The Brussels-Midi station is one of the busiest stations in Belgium, with over 60,000 passengers per day.

The address of the station is:

Brussels-Midi station

Avenue Fonsny 47B,

1060 Brussels

  • How to reach the customer service of Brussels-Midi STATION ?
  • How to reach the lost and found service at Brussels-Midi STATION ?
  • How to buy a train ticket at Brussels-Midi STATION ?

Ways to reach the customer service of Brussels-Midi STATION ?

  • WhatsApp
  • Messenger
  • Phone
  • Contact form

As the Brussels-Midi STATION is part of the SNCB network, to get information about connections, services offered at the station, schedules, ticket prices, or subscriptions, you should contact the SNCB customer service through the contact form, Messenger, or by phone :

+32 (0)2 528 28 28

You can also speak with an agent from Monday to Sunday from 7 am to 9:30 pm.

The SNCB customer service can also be reached in writing via WhatsApp, on weekdays from 6 am to 9:30 pm and on weekends from 7 am to21H30.

Pour l’envoi d’un missive à la SNCB, l’adresse est :

SNCB Marketing & Sales

Customer Service


Avenue de la Porte de Hal 40

1060 Bruxelles

Contacting the lost and found service at BRUSSELS-MIDI RAILWAY STATION

If you recently visited Brussels-Midi railway station and mislaid something, you can reach out to the Lost and Found Service by using the contact form.

With this form, you will make a loss declaration, provide the category and color of the lost item, as well as other details and a photo. Upon submitting the contact form, you will receive an email confirming that your request has been registered.

The lost and found service will send you an email once your item is found. You will then have 7 days to retrieve it free of charge at the station.

If you are unable to go to the station where your item is located, you have 7 days from the receipt of the email informing you that your article has been found to request delivery to your preferred station. In this case, you will be charged a fee of 5 €.

If your item has not been found after 50 days, the search will be terminated. If you have not collected your item within 50 days, it will be given to a charity.

How to purchase a train ticket from BRUSSELS-MIDI RAILWAY STATION ?

You can purchase your tickets at BRUSSELS-MIDI RAILWAY STATION from :

  • At the international ticket counters : 7 days a week from 5:45 AM to 9:30 PM
  • At the automatic kiosks, during the station’s opening hours. From Monday to Sunday from 4 AM to 1 AM.

You can also buy your train ticket online.

Follow BRUSSELS-MIDI RAILWAY STATION on social media :

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