HelloFresh is a company specialized in creating boxes of fresh products, which took its first steps in 2011. It offers healthy products at affordable prices. This concept has attracted many consumers and has contributed to its development.
How to contact HelloFresh customer service by phone?
If you want to customize your box or get information about the recipe catalog, you can reach a representative at the following number: +32 3 808 50 62.
How to contact HelloFresh customer service by email?
If you want to communicate with an expert via email, you can write to this address: klantendienst@hellofresh.be.
How to reach HelloFresh customer service via messaging?
You can engage with a representative via messaging. HelloFresh has provided its customers with a virtual assistant named Cuistot.
HelloFresh is also active on social media, namely Facebook, Twitter, and Instagram. Feel free to send a Direct Message (DM).
How to terminate a HelloFresh contract?
If something doesn’t suit you in the General Terms and Conditions (GTC), you can of course terminate your contract by sending an email to service@hellofresh.fr or using other available channels.
How to download the HelloFresh application?
The HelloFresh mobile application is available on the Google Play Store and the App Store. You can also access it through the website by scrolling to the bottom of the page in the « Download Our App » section. You will be automatically redirected to the appropriate store for your phone.
How to sign in or register for a HelloFresh account?
If you are already a member, go to the login page at the top right of the site. Enter your credentials and you’re done! You can log in using your Facebook or Google account, and even with your Apple ID.
For registration, also on the login page, click on « Sign Up ». Then enter your email address and choose a password.
How to choose the appropriate box?
HelloFresh offers various types of boxes based on the number of people, the number of meals per week, and the budget. It offers standard boxes, but you can also customize your own. You can choose your recipe (vegetarian, pork-free, etc.) via the application or on the website.
What are the payment options on HelloFresh?
HelloFresh offers multiple payment methods: SEPA transfer, credit card (Visa, American Express, Mastercard, etc.), PayPal, or Bancontact.
How to purchase or utilize a HelloFresh gift card?
You can purchase or use a HelloFresh gift card on the website.
If you want to buy a gift card, the amount varies from 48 to 79 euros.
If you already have one, simply enter the code and place your order!
You can also give them to your loved ones. All you have to do is provide their name and email address.