Brussels Airlines is a Belgian national airline established in 2002. It is part of the Lufthansa Group network. The airline operates flights to Europe, North America, and Africa.
How to get in touch with Brussels Airlines customer service by phone?
If you have inquiries or need to make reservations, you can get in touch with Brussels Airlines customer service at the following number: +32 2 723 23 62. Advisors are available 24/7 in English. Operating hours are from 9am to 7pm, Monday to Friday, from 9am to 5pm on Saturdays, and from 9am to 5pm on Sundays.
If you encounter technical issues with the mobile app or website, you can contact the Internet support service at +32 5 333 81 81. This service is also available 24/7 in English. Operating hours remain from 9am to 7pm, Monday to Friday, and from 9am to 5pm on Saturdays.
How to contact Brussels Airlines customer service via email?
Brussels Airlines has not provided an email address in its contact details. However, you can reach out to their experts via the chat service available on the website. They are also active on social media platforms such as Facebook, Twitter, and Instagram.
How to log in or sign up for Travel ID?
On the Brussels Airlines website, at the top right of the page, click on » Log in with Travel ID « . If you already have an account, simply enter the associated email address. If you wish to register, click on « Register for Travel ID ». Then, fill in all the fields and you’re good to go!
How to check in for your flight on the website?
You can check in directly on the website from 24 hours up to 1 hour before departure. You can do this on the check-in page. You will obviously need to fill in some details, including your flight reference and name.
How to cancel your flight and request a refund?
If you need to cancel your flight and request a refund due to a change in your plans, go to the Brussels Airlines homepage and scroll down to the « Most visited pages » section, then click on « My booking« . This will take you to a page detailing the refund conditions. Next, click on » Request a refund online « . Enter your flight information.
How to make a group reservation?
If you want to make a reservation for a group for a school or business trip, you can do so on the site by following the instructions on the « Groups and school trips » page.
How to check flight schedules?
To do this, you need to access the website and go to the bottom of the page in the « Most visited pages » section. Click on « Arrivals and departures« . Fill in the fields including the flight number and click « Search ». The itinerary, departure, and arrival times will be displayed.
What are the available payment methods at Brussels Airlines?
Brussels Airlines offers several payment methods, including credit cards (Visa, American Express, UATP…), PayPal, Online Banking, etc.