tracer mon paquet PERCKO – remedies for back discomfort
tracer mon paquet PERCKO : PERCKO is a French company established in 2014, dedicated to offering remedies for back discomfort. Its founders are two engineers, Alexis Ucko and Quentin Perraudeau.
PERCKO aims to enhance the everyday lives of its customers with high-quality products. In fact, the brand collaborates with biomechanics experts, physiotherapists, and osteopaths in product development.
- What steps do I take to track my package with PERCKO?
- I would like to lodge a complaint with PERCKO
- What options are available for returning my PERCKO package?
- How can I get in touch with PERCKO’s customer service?
how to track my package and ascertain the delivery date of my order from PERCKO
If you wish to monitor the progress of your packages and ascertain the delivery date of your order, we are here to assist you at any time, 24/7 [service independent of the brand – Usage of our service requires a package tracking number – An order number alone is insufficient]. Dial the following:
Upon placing your order, the brand will send you an email to notify you of each step in the shipping process.
Thus, you will receive detailed updates about the progress of your delivery via email until it reaches your premises.
reach out to PERCKO via telephone
For inquiries regarding your order, you can seek information from its customer service via telephone.
To converse with one of their representatives, simply call this
number: +33 1 76 54 10 62.
It is recommended to have your order number handy to expedite your inquiry.
A brand representative will respond and offer you tailored solutions.
how to contact through email or online form PERCKO
To secure information about its offerings or services, a request can be made through electronic mail.
To dispatch a message, you may fill out their online contact form.
Contacting the brand via email is also an option.
A brand representative will respond to you promptly.
how to write to PERCKO via postal mail
Should you wish to send a complaint or intend to return a product, this can be executed via postal mail. It is advisable to send a registered letter with an acknowledgment of receipt.
Here is the postal address:
PERCKO
178 A rue du Faubourg Saint Denis
75010 Paris
France
PERCKO commits to addressing your queries expeditiously.
how to refuse a PERCKO package
Upon arrival of your package, it is essential to inspect its condition. If you detect any imperfections, you are entitled to reject itet le mentionner à la personne qui effectue la livraison.
Il sera ensuite nécessaire de communiquer l’incident à l’entreprise concernée.
Un membre de l’équipe PERCKO vous suggérera par la suite des alternatives pertinentes pour résoudre votre problème.
comment procéder au renvoi d’un article PERCKO
Si votre colis ne vous convient pas, il est possible de le renvoyer à PERCKO afin de bénéficier d’un échange ou d’une restitution financière.
Vous avez un délai de 100 jours pour formuler votre requête avant d’expédier le produit de retour.
Il est nécessaire de retourner vos articles en état impeccable avec leur conditionnement initial.
Les coûts associés au renvoi demeureront à votre charge.
comment réclamer le remboursement d’une commande PERCKO
Suite au retour et à l’examen de la condition de l’objet, l’enseigne procédera au remboursement.
PERCKO effectuera le remboursement en utilisant le même mode de paiement que celui employé lors de votre achat.
Pour contacter un conseiller de l’entreprise, vous pouvez vous diriger vers ses plateformes de médias sociaux :
Suivez PERCKO sur FACEBOOK
Suivez PERCKO sur INSTAGRAM
Suivez PERCKO sur TWITTER
Suivez PERCKO sur YOUTUBE