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track my package ORCHESTRA – baby care, maternity and children’s fashion for ages 0-14

track my package ORCHESTRA: ORCHESTRA is primarily known as a retailer specializing in a variety of baby products. Indeed, their catalog encompasses everything related to baby care and maternity. The brand was established in 1995 by Chantal and Pierre Meste. Initially, it featured children’s clothing brands with unique designs.

Over time, it has expanded by innovating its product range and services, as well as its business centers. Now, one can find approximately 10,000 product references in its store. In addition, it boasts more than 600 sales points across 40 countries. Moreover, through its mobile application, shopping online is made quite straightforward.

  • How do I track an ORCHESTRA order?
  • I want to learn more about the status of my ORCHESTRA package
  • What are the various ways to track my ORCHESTRA package?
  • How do I get in touch with ORCHESTRA’s customer service?

How to track the delivery progress of my ORCHESTRA package?

Are you looking to track your packages and find out the delivery date of your order? We are here to assist you 24/7 [service independent of the brand – Use of our service requires a parcel tracking number – An order number alone is not sufficient]. Please dial:

To make your initial purchase on their site, you must have an online account. After selecting the desired items, to finalize your order, simply click on « add to cart ». However, it is necessary to fill in your address in the provided fields to facilitate its dispatch.

Then, it is possible to monitor its shipment by accessing your customer account. Alternatively, you might utilize the carrier’s website. For that, you have to enter your tracking number there.

For further information, refer to their general terms and conditions of sale: https://fr.shop-orchestra.com/fr/cgv-en-magasin.html. There you will find their delivery terms and other policies.

How to reach ORCHESTRA customer service advisors?

The retailer offers various contact methods for reaching out to them. Prior to doing so, you may want to first check their FAQ section if necessary.

Their international after-sales service is available from 9 am to 7 pm on the number: +33 499 51 50 32. Alternatively, you may also communicate with them through your customer space on their site.

Advisors are also available to handle your inquiries via email. To contact them, you can email the brand at the following addresses: infoservice@orchestra-premaman.com or orchestraetvous@orchestra-premaman.com.

On the other hand, you may also reach out to the brand through mail at their addresses in France:

200, avenue des Tamaris — ZAC Antoine
34130 St Aunès

15-17, rue Auber
75009 Paris
France

If you wish to follow their updates or communicate via private message, the brand is active on social networks:

Facebook : https://www.facebook.com/Orchestrafrance

YouTube : https://www.youtube.com/user/OrchestraPremaman

Instagram : https://www.instagram.com/orchestra_official/

Pinterest : https://www.pinterest.fr/orchestrakids/

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