Introduction
DEEZER, a French music streaming company, was founded by Jonathan Benassaya and Daniel Marhely in 2007.
The platform was initially launched in France, and from 2008 onwards in several European countries such as Belgium, Italy, and Germany.
In 2011, DEEZER became the first music streaming application.
Since 2014, DEEZER has been available in 180 countries.
Currently, DEEZER has over 90 million users, out of which 16 million are paid subscribers.
You can listen to DEEZER on your computer, smartphone, tablet, or connected devices.
On DEEZER, you can listen to over 90 million tracks, create your playlists, and discover new songs through personalized recommendations.
- How to reach the customer service at DEEZER?
- What are the subscription options offered by DEEZER?
- How to cancel your subscription at DEEZER?
Ways to contact the customer service at DEEZER
- Contact Form
- Live Chat
- Postal Mail
If you wish to get in touch with the customer service at DEEZER regarding your subscription, a technical issue, subscription billing, or to request cancellation…
The customer service at DEEZER can be contacted through live chat, via email, or using contact form.
For postal mail to DEEZER’s headquarters, the contact address is:
Deezer
24 rue de Calais,
75009 Paris
What are the subscription options offered by DEEZER?
DEEZER offers various subscription options to its users, including…
suggest different subscriptions (1 free and 3 paid) :- Deezer Free : This is the complimentary service allowing you to stream music. With this subscription, you will encounter advertisements, restrictions on the number of tracks listened to, and the inability to pick a track on demand.
- Deezer Premium at 10.99€/month : This is a paid service, enabling you to listen to music without any ads, with the option to download tracks for offline listening.
- Deezer Family at 17.99€/month : Offers the same benefits as the Premium subscription, for 6 people.
- Deezer Students at 4.99€/month : a paid service allowing you to stream music without any ads, with the option to download tracks for offline listening.
How to cancel your subscription at DEEZER ?
Do you have a subscription with DEEZER that you want to terminate ?
To cancel your subscription, you can :
- Submit your cancellation request through this contact form
- From your DEEZER customer account :
- Log in to your DEEZER account, on the website or the application.
- Click on your profile picture.
- Click on “Account Settings”
- Under « Manage my subscription », click on “Cancel my subscription”.
- Select the reason for cancellation, then click “Confirm”.
Did you subscribe to a DEEZER subscription through your mobile operator ?
To cancel your DEEZER subscription, you will need to contact your mobile operator.
Your cancellation request must be made at least 48 hours prior to the renewal date.