Introduction
MEETIC is a French dating site founded by Marc Simoncini in 2001.
MEETIC is not just an online dating site, regularly MEETIC events are organized to meet singles near you, in a lively and relaxed atmosphere.
MEETIC GROUP is currently operating in 16 countries such as Germany, France, Belgium, Finland, and more in 2023.
You can access MEETIC without a subscription, but if you want to use all the features, you will need to subscribe to one of the offered plans.
How to contact MEETIC customer service?
- Phone
- Social Media
If you want to contact MEETIC customer service regarding information about subscriptions, your account, or canceling an offer…
MEETIC customer service can be contacted to address all your inquiries by email or by phone at:
+33 (0)806 600 002
Monday to Friday from 10AM to 6PM.
If you wish to send a letter to MEETIC, the correspondence address is:
MEETIC SAS
53 rue de Châteaudun
75009 Paris
How to subscribe to a plan at MEETIC?
If you want to register on MEETIC?
To sign up, you will need to go to « register ». Registration is free.
If you want access to more features, you will need to subscribe to a plan.
MEETIC offers plans for 1 month, 3 months, or even 6 months.
After subscribing, if you want to change the duration of your plan?
You can change it within 14 days of the start of the plan.
How to cancel my plan at MEETIC?
If you are registered at MEETIC and want to cancel your plan?
You wish to cancel your plan:
- From your computer :
Log in to your account, go to the « My subscription » tab and click on « Cancel renewal ».
- From the mobile site MEETIC :
You will not be able to cancel your plan on the mobile site. You will need to do it directly from your computer or the mobile application.
- From Android application :
Press « Me », at the top right, you will be able to access the « Settings » page. Once on the settings page, you can go to « Manage my subscription » and enter your credentials to finalize the cancellation of your plan.
- From App Store :
You will need to go to « Settings », press your name, then « Subscriptions ».
Once on the subscriptions page, press the MEETIC subscription, the cancellation button will be at the bottom of the page.
Your cancellation must be made no later than 48 hours before the renewal date of your plan.
How to file a complaint at MEETIC?
If you are a MEETIC user and want to make a complaint?
You can contact MEETIC customer service to inform them of your complaint by email.
You have submitted your written complaint to MEETIC customer service and have not received a satisfactory response? You can contact the E-commerce Mediator of the FEVAD by mail at:
E-commerce Mediator of the FEVAD
60 rue de la Boétie
75008 Paris
Find the mediation procedure here.
You can also contact the European Commission on their website.