Introduction
50plus Match is a leading dating site for individuals over 50 in Belgium.
The 50plus Match dating site allows connecting individuals with similar interests. Upon registration, a comprehensive registration form needs to be filled out.
Established in 2008, 50plus Match allows registration for both heterosexual and homosexual individuals.
- How can you reach the customer service at 50plus Match?
- How to subscribe to a membership at 50plus Match?
- How to file a complaint at 50plus Match?
Contacting the customer service at 50plus Match
- Contact form
If you are a member of the 50plus Match dating site and you wish to contact customer service for information regarding your profile, your subscription, to file a termination request, or to contact technical support…
The 50plus Match customer service can be reached via a contact form or by email.
Do you need to send mail to 50plus Match? The address is:
50plus Match
Pieterstraat 6
2518 BX La Haye
Subscribing to a membership at 50plus Match
At 50plus Match, upon registration, you will only have access to the basic features of the site.
To access additional features, you can subscribe to a membership for 1, 3, or 6 months.
You can subscribe to the paid membership directly from your profile.
How to terminate my subscription at 50plus Match
Do you have a subscription at 50plus Match that you wish to terminate?
Do you wish to retract? Please fill out the retraction form and send it by email, at most 14 days after the start of your membership.
You can terminate your subscription before the renewal of your membership by sending your termination request by mail or email.
Do you wish to stop the renewal of your subscription? You can also go to « Settings », display your membership. You will be able to click on « Cancel your membership ».
Find the differences between the memberships here.
How to file a complaint at 50plus Match
Are you a user of 50plus Match? Do you have a complaint regarding the services provided by 50plus Match? Your complaint should be addressed via the contact form.
The 50plus Match customer service will try to respond to you within 3 business days.
After receiving a response from the 50plus Match customer service, your complaint is not resolved?
You will be able to contact the Dispute Commission at the latest 3 months after informing the 50plus Match customer service.